FAQ

Frequently Asked Questions – Everything you need to know before bringing your new best friend home.

Welcome to Kittens Family!

We know getting a new kitten is a big decision. Here are answers to the questions we get asked every day. If you don’t find your answer here, please Contact Us — we reply within a few hours.

1. ADOPTION & RESERVATION

How do I reserve a kitten?

Browse our Available Kittens page, choose the kitten you love, and click Contact Us or send us a message. We will confirm if the kitten is still available and hold it for you once your deposit is received.How much is the deposit?

We require a $200 non-refundable deposit to reserve your kitten. The deposit is deducted from the total price. The remaining balance is due on pickup day or before delivery.How do I pay?

We accept Zelle, Cash App, PayPal, bank transfer, and cash on pickup. We will send you our payment details after you choose your kitten.Can I change my mind after reserving?

Your deposit is non-refundable because we take the kitten off the market for you and turn other families away. If something unexpected happens, please talk to us — we will try to transfer your deposit to another available kitten.Do you have a waiting list?

Yes! If the kitten you want is already reserved, you can join our waiting list for the next litter. Message us and we will add you — no fee to join the list.

2. PRICE & WHAT’S INCLUDED

How much do your kittens cost?

Our kittens range from $800 to $1,800 depending on breed, color, and markings. The exact price is listed on each kitten’s profile on the Available Kittens page.What is included in the price?

First vet check + health certificate
First vaccinations (age-appropriate)
Deworming
Litter box trained
Microchip (on request)
30 days of free pet health insurance (where available)
Starter kit: small bag of food, blanket with mom’s scent, toys, and care guide
Lifetime breeder support — you can message us anytime

Do you offer payment plans?

Yes, for kittens over $1,000 we can split the balance into 2 payments: deposit + final payment before pickup/delivery. Message us to arrange.

3. HEALTH & VACCINES

Are your kittens healthy?

Yes. All our kittens are raised in our home, not in cages. They are vet-checked, vaccinated, dewormed, and socialized with children and other pets before they leave us. We provide a health guarantee.What is your health guarantee?

We offer a 1-year genetic health guarantee. If your kitten is diagnosed with a serious genetic illness within the first year, please contact us with vet records and we will work with you on a replacement or refund. Full details are in our adoption contract.Are your kittens vaccinated?

Yes. Kittens receive their first FVRCP vaccination at 8 weeks and are dewormed every 2 weeks from birth. You will receive a full vaccination record to give to your vet.Are they spayed / neutered?

Kittens leave us intact unless you request otherwise, because most vets recommend spaying/neutering at 5-6 months. If you want your kitten spayed/neutered before pickup, let us know and we can arrange it for an additional fee.What breed are your kittens?

We specialize in Maine Coon, British Shorthair, Ragdoll, and Persian kittens. Each kitten’s breed is listed on its profile.

4. PICKUP & DELIVERY

Can I pick up my kitten in person?

Yes, we love meeting our families! Pickup is by appointment at our home. You will get to meet the kitten’s mom, see where they were raised, and get a full care demonstration.Do you deliver?

Local delivery within 50 miles — Free
Nationwide delivery — Trusted USDA-licensed pet courier. $250-$450 depending on your state.
Flight nanny — Your kitten flies in-cabin with a trusted nanny for $500-$700.

How old are kittens when they can go home?

Our kittens go home at 12-13 weeks old. This is very important — they need this time with their mom to learn social skills, litter training, and to be fully weaned. We never release kittens earlier.What should I bring for pickup?

Just bring a secure carrier, and we provide the rest. If you are driving far, bring water and a small blanket.

5. CARE AT HOME

What food do they eat?

Your kitten will come with a small bag of the food they are currently eating. Please keep them on the same food for the first 2 weeks, then change slowly if you want to switch. Full feeding guide is in our Care Guide page.Are they good with kids and other pets?

Yes! Our kittens are raised around children, dogs, and other cats. They are playful, gentle, and well-socialized. Always introduce new pets slowly for the first few days.Do they shed a lot?

Maine Coons and Persians shed moderately and need brushing 2-3 times per week. British Shorthairs and Ragdolls shed less. We will show you how to groom them.Do you provide support after adoption?

Yes — forever! You can message us anytime about feeding, behavior, vet visits, or anything. We love getting updates and photos of our kittens in their new homes.

Still have questions?

We are happy to help! Send us a message and we will reply within a few hours.Contact Us